This page explains how to permanently delete your Lava Match Hub account and exactly what happens to your data. Deletion is irreversible.
Email us from the address or phone-linked account you want deleted, and we'll process it:
Email info@lavaprints.com
Include the email or phone number on the account so we can verify it's you. We complete verified requests within 30 days.
DELETED permanently removed:
- Your profile (name, email, phone) and all sign-in sessions
- Your RSVPs, prediction-game entries and rewards
- Your notification settings and push tokens
- Your drink vouchers — including any unredeemed ones. Redeem them before deleting, as they can't be recovered.
ANONYMIZED kept, but no longer linked to you:
- Watch-parties you created and that are live stay published so the fans who joined aren't stranded — but they're reassigned to "Former host" with your identity removed.
- Watch-parties still pending review are deleted outright.
- Any event reports you filed are kept for safety/moderation, with your identity removed.